25.13 Safety when receiving help

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Apply for help only through official channels: DisasterAssistance.gov, 1-800-621-3362, recovery centers announced by the city or county (311).
No legitimate person asks you for a payment to give you help, nor for gift cards, wire transfers, or cryptocurrency.
Ask for photo ID from anyone who comes to your door. Verify it by calling the official number, not the one the person gives you.
Talk at the door or outside; you do not have to let in anyone you have not verified.
Keep a copy of everything you hand over and sign, with names, dates, and case numbers.