Chapter 1 · Fundamentals1.7 Family emergency plan
Chapter 1 · Fundamentals

1.7 Family emergency plan

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In this section (5)
  1. Step 1: Gather the information
  2. Step 2: Choose meeting places
  3. Step 3: Communication rules
  4. Step 4: Share and practice
  5. Worksheet: family communication plan

Ready.gov reminds us that you may not be together when disaster strikes: household members may be at work, at school, or on the road. The plan answers one question: how do we find each other again? Do it in one afternoon and review it every year.

Step 1: Gather the information

  • Cell phone, email, and workplace of each adult in the household.
  • ICE (In Case of Emergency) contacts: save them in each phone under the name "ICE" so responders can find them.
  • An out-of-area contact (ideally outside your state): long-distance calls or texts may get through when local lines are overloaded. Everyone checks in with that person.
  • Doctors, pharmacy, veterinarian, insurance, apartment complex management.
  • Contact details for schools or workplaces and their emergency plans.

Step 2: Choose meeting places

Step 2: Choose meeting places
PlacePurposeExample for an apartment
Near homeQuick exit (fire, gas leak)A specific pole or mailbox in the parking lot, far from the building, that is not a fire lane.
Outside the neighborhoodYou can't return home or an evacuation was orderedA well-known library, school, or church, on high ground and outside flood zones.
Outside the cityRegional evacuationHome of a relative or friend in another city; agree on the route.

Make sure everyone knows the exact address and how to get there without GPS.

Step 3: Communication rules

  • Text before calling. A text message uses far less network capacity and can get through when a call can't. In addition, many phones resend it automatically when the network frees up.
  • If you call, be brief and say only what is vital: where you are, how you are, where you're going.
  • Standard message: agree on a format. Example: "OK – at home – 2 people – heading to place 2 at 6 pm."
  • Set check-in time (for example, every hour on the hour) to save battery between check-ins.
  • Don't text or call while driving without hands-free.
  • A paper list in each person's wallet: if the phone dies, nobody knows numbers by heart.

Step 4: Share and practice

  1. Give a copy to each person. In the wallet, in the 72-hour bag, and as a photo on the phone.
  2. Practice leaving your home with the kit and getting to the meeting place. The American Red Cross recommends practicing evacuation twice a year, driving the planned route.
  3. Test the out-of-state contact: have everyone send a test text.
  4. Review the plan at least once a year or when something changes (new job, number, pet).

Worksheet: family communication plan

Worksheet: family communication plan
Item Value
Out-of-state contact (name and cell phone)
Local backup contact
Meeting place near home
Meeting place outside the neighborhood (address)
Meeting place outside the city (address)
Adult 1: cell phone / work
Adult 2: cell phone / work
Adult 3: cell phone / work
Adult 4: cell phone / work
Veterinarian and pet shelter
Doctor / pharmacy
Insurance (policy and phone)
Building or complex management / 24-hour maintenance
Your electric or gas company (outages) / your water company
Set check-in time